Powering people
at work and play

Connect

Welcome to one of New Zealand’s fastest growing areas.  When you connect to the Counties Power network you connect to a power network that is 100% locally owned and operated. 

On this page you will find links or information about how to apply for a new connection, upgrade an existing connection and how to request an ICP and get the power turned on at a property. 

To understand a little more about the information we require when completing these forms, refer to the helpful tips section below. 

 

Residential DESIGN AND QUOTE:  request 1-5 new residential connections onto the counties power network: 

A design and quote is required to for all new connections, to provide an electricity connection point on the network.  The design and quote of a simple network design can take upwards of 10 business days to complete and is dependent on the complexity of the network design required.  At the end of this design stage you will receive a contract and any associated documents, this contract is valid for 3-months from the date of issue. 

  • To connect up to five residential lots click here.  You should receive your quote within 10 business days of submission;
  • To connect six or more residential lots, industrial or large-scale commercial connections click here.  You should receive your quote within 20 business days of submission.

Refer to section 'what happens once you have accepted a connections quote' for next steps.

 

sub-division, industrial or commercial DESIGN AND QUOTE:  REQUEST over 6 residential CONNECTIONS, industrial or large-scale connection ONTO THE COUNTIES POWER NETWORK: 

All new sub-divisions of 6 or more residential lots, industrial or commercial connections onto the Counties Power network are subject to a design and quote to provide electricity connection points on the network.  The design and quote for these types of connections network design can take upwards of 20 business days to complete and is dependent on the complexity of the network design required.  

At the end of this design stage you will receive a contract and any associated documents, this contract is valid for 3-months from the date of issue. 

  • To connect six or more residential lots, industrial or large-scale commercial connections click here.  You should receive your quote within 20 business days of submission.
  • To connect up to five residential lots please refer to the section above. 

Refer to section 'what happens once you have accepted a connections quote' for next steps.

 

Change an existing connection on the network  

If you are wanting to make a change to an existing property such as an upgrade, downgrade, asset relocation or moving your private service line from overhead to underground then please click here to complete an alteration form.

Refer to section 'what happens once you have accepted a connections quote' for next steps.

 

Request an ICP

Once there is a network supply point available Counties Power is able to generate an installation control point (ICP) number.   You will need this number to set up a power account with an energy retailer.  Click here to request the ICP number for your connection.  

 

what happens once you have accepted a connections quote?

Once you have completed the application form, Counties Power will provide you with a design and quote.   All new or altered connections onto the network are subject to capital contribution.  All quotes are valid for 3-months.  If a quote is not accepted within this timeframe, you will need to reapply.  

  1. Capital contribution offer:  Once the design is complete, Counties Power will provide you with a connections contract, which includes a design and quote for a new or upgraded connection.  
  2. Contract acceptance:   All contracts are valid for 3-months.  Within this time you must return a signed contract and full payment of the quote for works to begin. 
  3. Schedule works:  If your connection requires work to be completed in the field your job will be handed over to the delivery teams.  Timeframes for delivery are dependent on the scope of work, materials required and receipt of road permits from local authorities.   Your contract will outline the anticipated timeframe for the connection to be available.   For your planning, we will keep you updated on expected delivery dates prior to works commencing.
  4. Works complete: we the required works are complete, one of our connections team will get back in touch to let you know.

Key things you should know about works delivery are:

  • Some materials for the large-scale jobs can take up to 16 weeks to arrive on site once ordered.
  • Work on state highways are subject to local council road permit requirements, which can take up to working days to receive.
  • Delivery may involve multiple teams and take place over multiple days.
  • If a power outage is required, we are required to give notice to affected power consumers which can take up to 20 days. 

Request an icp number for your connection  

Once there is a network supply point available, Counties Power can generate an installation control point (ICP) number for your site. 

You will need this number to set up a power account with an energy retailer.  Click here to request your ICP number.  

If you need to know about inspection services, installation of meters and turning the lights on at your property, click here.

 

Helpful tips for completing connection design and quote forms.

There is some key information we require when completing new connection, alternative or ICP request forms. Please ensure you are aware of the following prior to starting the application process: 

  • Requestor, site contact, quote payer, electrician details and owner information.  Specifically, name, contact phone number and email address. 
  • Size of the connection required, if you are unsure it's best to consult with an electrician, otherwise see below:
    • Standard three to four bedroom house in Urban areas is generally single phase 63amp supply
    • Any rural residential connections must have a minimum of two phase 63amp.  Check with your electrician as to what your requirement would be.
  • Not having the above information may cause delays in investigating your job request. 

 

General property information request

If you are looking to purchase a property and require information relating to the nearest connection point, please complete the information request form here

Latest Updates