If you are unhappy with any Counties Power service, please use this form to submit your complaint, or call 0800 100 202 or 09 237 0300. Making a complaint is a free service. You can find out more about how we handle complaints here.
If you are not happy with our efforts to resolve the problem you are encouraged to contact Utilities Disputes. Utilities Disputes is a free and independent service for resolving complaints about electricity, gas, water, and broadband shared property access.